We ship all our products with SingPost.
# SHIPPING TIME: Will vary from three days to three weeks depending upon the availability of the product, alterations and manufacturing. Most items will be shipped within three days.
# SPECIAL ITEMS: Custom designed or specially ordered equipment cannot be cancelled.
# Packages will be shipped through Fedex or a freight carrier depending upon the size & weight of the package.
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If your order is shipped via LTL (truck line), it is a curbside service. This means that you are responsible for getting the equipment from the back of the truck to your home. You MUST be home at the time of delivery. It is your responsibility to make the delivery arrangements with the trucking company.

If you would like to utilize the extra services available to you:

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Inside delivery: Minimum charge of $75.00. You will be required to help the driver.  There is only one person per truck.
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Lift gate (lowers the equipment from the back of the truck to the ground): Minimum charge of $75.00
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These charges are your responsibility and are not included in items with free freight.  Should you choose when the truck gets there to use these you are responsible to pay the driver of the truck.

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If for some reason delivery arrangements are not made you are responsible for all freight charges associated with the shipment.  This means shipping to you, from you and if you choose redelivered to you.
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Should you have any questions please feel free to contact us at 1-800-446-1833


# FREIGHT RATES GIVEN ARE APPROXIMATE. WE WILL INFORM YOU OF THE ACTUAL FREIGHT RATE BEFORE SHIPMENT LEAVES THE WAREHOUSE, SHOULD THE RATES BE DIFFERENT.
# DO NOT SIGN THE RECEIPTS IF THE CRATES OR BOXES ARE DAMAGED
# DESCRIBE THE DAMAGES WITH YOUR SIGNATURE ON THE TRUCKERS BILL OF LADING.
# FREE SHIPPING ONLY APPLICABLE WITHIN CONTINENTAL USA
# WILL COST  EXTRA FREIGHT WHEN THE SHIPMENT IS SENT TO HAWAII, PUERTO RICO & ALASKA
(You will be informed of the details before the shipment is processed)